Wireless Internet (Wi-Fi) [KVK Vikis]

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====== Wireless Internet (Wi-Fi) ======

Every member of the Klaipedos valstybine kolegija community can use wireless internet and the Eduroam service on the institution premises.

**Eduroam (eng. Education Roaming)** is an international wireless access network (Wi-Fi) for academic organizations.

The Eduroam wireless network allows internet access not only at Klaipedos valstybine kolegija but also at other participating organizations. A user from an academic institution can connect to another institution’s wireless network using the same username and password as they would at their home institution.

  * **Eduroam service locations in Lithuania:** [[https://www.eduroam.lt/zemelapis|https://www.eduroam.lt/zemelapis]]
  * **Eduroam service locations worldwide:** [[https://eduroam.org/where|https://eduroam.org/where]]
===== Connecting with a Windows 10 Computer =====

1. On the right side of the screen, click on the **globe**  or **computer icon**. Ensure that Wi-Fi is turned on and click on **"eduroam"**.

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2. Check the **Connect automatically** box  and click **Connect**.

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3. Enter your college email address ([[mailto:n.surname@kvk.lt|n.surname@kvk.lt]] or [[mailto:nam.surname@kvkedu.lt|nam.surname@kvkedu.lt]]) in the top field and your email password in the bottom field, then click **OK**.

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4. Click **Connect**.

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5. Once successfully connected to the wireless network (Wi-Fi), you will see **Connected, secured** under the **"****eduroam****"** name.

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===== Connecting to eduroam (on Android devices) =====

<WRAP center round important 60%>
The connection steps may vary depending on your **phone model** and **Android operating system version**. There may also be differences when connecting not to KVK, but to **another institution’s** eduroam network.
</WRAP>

**Example (Samsung Galaxy A55):**

1. Swipe down from the top of the screen to open the quick settings menu.

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2. Press and hold the Wi-Fi icon until the available Wi-Fi networks appear. Make sure Wi-Fi is turned on, then tap **Details**.

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3. Select the **eduroam network**.

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4. **Enter the following login details:**

  - **Identity:**  Enter your institutional email address ([[mailto:n.surname@kvk.lt|n.surname@kvk.lt]] or [[mailto:nam.surname@kvkedu.lt|nam.surname@kvkedu.lt]]).
  - **Password****:** Enter your institutional email password.
  - **CA certificate:** Select **Trust on first use (TOFU)**. If this option is not available, select **Don't validate**.
<WRAP center round important 45%>
**Note:** On some older devices, the TOFU option may not be shown.
</WRAP>

5. Tap **Connect**.

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6. Confirm by selecting **Yes, connect**.

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7. Once successfully connected, the status **Connected** will be displayed next to the **eduroam** network.

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====== Why can't I connect to the wireless internet? Why is the Wi-Fi not working? ======

While using the college's wireless internet, it is
 <font inherit/inherit;;#e74c3c;;inherit>**strictly prohibited to**</font>:

  * **Use p2p programs**  (e.g., „BitTorrent“, „µTorrent“, „eMule“ etc.).
  * **Visit gambling or pornographic websites.**
  * **Distribute copyrighted materials**  (e.g., movies, music, software, computer games, etc.).
 <font inherit/inherit;;#e74c3c;;inherit>**If these rules are violated, the user's device is blocked, and wireless internet is inaccessible for 1 hour.**</font>  If prohibited activity is detected again after the blocking period, internet access is blocked again for 1 hour.

If you have not violated the above rules but still cannot connect to the wireless internet, your device may have an **incorrect DNS configuration**, meaning the **DNS server address is not set to be obtained automatically**. **Or your previous login, used before the password change, is still saved.**

===== How to change DNS settings on a Windows 10 device? =====

1. In the desktop search box, type "control panel" and click on the **Control Panel** search result.

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2. In the opened window, click on **Network and Internet**.

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3. Select **Network and Sharing Center**.

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4. Click **Change Adapter Settings**.

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5. Right-click on **Wi-Fi (1.)**  and select **Properties (2.)**.

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6. Check the box next to Internet **Protocol Version 4 (TCP/IPv4)**. Click **Properties**.

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7. Set it **Obtain DNS server address automatically**. Click **OK**. Click **OK** again.

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8. Try connecting to the wireless internet again.

===== Why doesn’t Wi-Fi work even though I’m connected? What should I do if I changed my password? =====

If you recently changed your login password, it may be the reason why you can no longer connect to the wireless network. The Wi-Fi login credentials do not automatically update or get removed. **To update your Wi-Fi login information:**

1. Open the Wi-Fi selection window.

2. Right-click on the eduroam wireless network.

3. Select **Forget**.

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4. Click **Connect**.

5. Enter your new login credentials and click **OK**.

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